SYNQ
SYNQ · AI Automation Agency

SYNQ HVAC Client Onboarding

This form gathers everything needed to build your CRM, lead follow-up automations, AI systems, booking system, tracking numbers, and website if applicable. Take your time — the more detail you share, the better we can tailor everything to your business.

1

Business Information

Tell us about your business and how customers reach you.

Owner / main decision maker

This is the primary business phone number we will use when configuring your communication and Twilio setup.

Where should new lead alerts, form submissions, and booking notifications go?

If you do not have one, type "Need to create."

Your business website — used for lead capture, AI training, and routing setup.

Business Hours

2

Emergency / After-Hours Availability

3

Service Area

Atlanta, Marietta, Roswell, Alpharetta, etc.

This helps with targeting.

Please list two area codes in case the first one is not available.

4

Services You Want to Promote

Example: full system installs, AC replacements, water heaters

Example: commercial, duct cleaning, tiny repair calls, etc.

5

Booking Rules

Do you charge a diagnostic / service-call fee?

How long should each appointment type be booked for?

Name, phone, email.

Owner, office manager, dispatcher, sales rep, etc.

6

Sales Process & Lead Handling

7

Install-Specific Questions

Example: AC replacement, full system replacement, water heater leaking, system 10+ years old, emergency no cooling

8

Automation Preferences

9

Offers, Promotions & Guarantees

Example: $500 off install, free estimate, seasonal tune-up, financing available

Only list guarantees or warranties you are comfortable having displayed or mentioned to customers.

10

CRM / Software Access

Name, Email, Role, Phone number

Name, Email, Role, Phone number

Name, phone, email.

Name, email.

11

Brand Assets

Click to upload (up to 5)

PDF, DOCX, CSV, JPG, PNG, GIF

Click to upload (up to 10)

PDF, DOCX, CSV, JPG, PNG, GIF

Examples: Team photos, Trucks/Vans, Install photos, Before/after photos, Owner photo, Office photo

Click to upload (up to 5)

PDF, DOCX, CSV, JPG, PNG, GIF

Optional.

12

Website Build Info (if applicable)

If no, skip the website-specific questions in this section.

Paste 2–3 websites you like, even if they are outside HVAC.

Optional

13

Compliance / Approval